Overall Accountability 

The Driver is responsible for establishing and maintaining good relations with customers by providing courteous, efficient, and professional delivery service in a safe and timely manner. Their primary goal is to work efficiently and effectively, while ensuring that they adhere to all health and safety policies and procedures.

KEY RESPONSIBILITIES

Deliveries

• Deliver orders to stores while safely driving and operating a company refrigerated van (Smithville), double axel box truck (Calgary).
• Check invoices to ensure products being delivered are correct.
• Ensure that products are delivered in a new and presentable condition.
• Ensure quality control measures have been adhered to prior to shipment (stacked properly, safe for transport, no ripped boxes, etc.)
• Provide exceptional customer service by following customer’s delivery instructions.
• Dress Code: Must wear BCR branded apparel that is clean and in good repair.
• Person Hygiene: appearance must be clean and professional.
• Abide by all traffic / highway rules and regulations.

Truck / Vehicle

• Perform daily circle checks (pre and post delivery) ensuring the vehicle meets all D.O.T and Company safety requirements.
• Able to fix any small issues with the vehicle on-site or report larger concerns to the Logistics Manager (Smithville), Warehouse manager (Calgary) so that mechanical repair can be scheduled.
• Ensure the truck has the necessary items to assist with delivery, such as: Dolly, Thermal Cooler bags, Return Forms, BCR Pamphlets, Product Code List, “ON DELIVERY” sign.

Other

• May be required to assist in the manual loading of delivery trucks.
• Able to perform work in varying temperature and environments. I.e., Heat in the summer and extreme cold in the winter.
• Communicate with Logistics Manager (Smithville), Warehouse Manager (Calgary) and Order Fulfillment team members regarding daily orders and deliveries.
• Keep delivery truck clean and organized.
• Report any truck damage to the Logistics Manager (Smithville), Warehouse Manager (Calgary).
• Report product damage or shortages to the Logistics Manager (Smithville), Warehouse Manager (Calgary).
• Ensure a safe and healthy work environment by abiding by the companies Health and Safety program, reporting any workplace health & safety concerns to the Logistics Manager (Smithville), Warehouse Manager (Calgary).
• Perform any other duties as assigned by the Logistics Manager (Smithville), Warehouse Manager (Calgary).

QUALIFICATIONS & EXPERIENCE

• Minimum 3– 5 years’ delivery driving experience.
• Valid G/DZ license.
• Acceptable Drivers Abstract
• Air brake qualification.
• Ability to lift from 30 to 50 lbs.
• A valid forklift license is an asset.

 COMPETENCIES

• Self-Motivated
• Customer Service Oriented
• Able to work in a fast-paced environment
• Flexible / Agile
• Team Oriented
• Strong Communication skills

RESPONSIBILITY FOR FOOD SAFETY AND QUALITY

• Follow GMPs and written procedures
• To ensure Food Safety is not compromised (due to temperature abuse) at deliveries.
• Responsible for Product Return Inspection
• Be aware and ensure food defense policies are followed during transportation.
• Report any issue to Quality Assurance Manager who will initiate Food Safety Assessment.
• Be aware of unsafe conditions in stores that could potentially affect food safety

We are conducting an internal and external search simultaneously.  We wish to thank all applicants for their interest however only those applicants selected for an interview will be contacted.

Big Country Raw is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence.  We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications and employment.